Optimal therapy outcomes occur when our clients make sure to pay their share of treatment fees on time. Here’s the best way to ensure this happens: As a client of Insight Psychological Group, you will receive invoices and statements sent to your Patient Portal. You are expected to pay these balances online directly through your portal with your choice of credit, debit or health benefits card– even if your session is done in-person. Three weeks from the date of your invoice, if you have not already made a payment, the card you submitted prior to your initial appointment will be charged this balance. As long as that payment goes through, treatment will continue unabated. Of course, if you have any questions or concerns, please be sure to contact our offices.
After you log in, click on the Billing ($) icon on the left-hand side of the screen to see your Invoices, as well as your “Timesheets” which is a running record of your visits, charges and payments.
We have created a short video below which will guide you through the various ways to make a payment, step by step, through the Patient Portal or through this website.