BECOMING A PATIENT AT IPG:
7 simple steps to your first appointmentAs our practice has become all-digital, we are happy to provide you with a streamlined, online way to complete all the usual paperwork. Please read the instructions carefully.
Step One
Fill out the Appointment Request Form (Unfortunately, we do not schedule appointments over the phone)
Step Two
Our insurance department verifies your benefits and what your patient responsibility will likely be. At the same time, our clinical staff reviews your request to confirm that our practice is the right fit for you.
Step Three
Our Intake Coordinator will reach out to you for any clarifications, and then will assign you to the appropriate therapist.
Step Four
You will receive a call from your therapist to schedule an initial appointment, after which you will receive an email confirmation of the appointment.
ONCE YOU HAVE BEEN ASSIGNED A THERAPIST:
Instructions for completing the rest of your paperwork(These are the final steps that need to be completed prior to your first appointment.)
Step Five
Follow the link in the confirmation email to log into your Patient Portal. Here are the detailed instructions and a video tutorial.
Step Six
Once inside the portal, please complete the Consent to Treatment and Payment Authorization forms.
Step Seven
Once your forms are done, your therapist will contact you with details about your meeting.
Once your treatment has begun, we will submit your sessions to insurance, if applicable, and send you an invoice each month with your financial responsibility.
Please read about our monthly invoicing process and your options for making payments.
